MailerLite widget not appearing on mobile

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  fazekas03 · Member · Oct 13, 2020 at 3:48 pm

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  I have a MailerLite form widget in the sidebar of my website for people to subscribe to my email newsletter. The form appears on a computer, but does not appear on mobile devices (including tablets). How do I get a sidebar widget to appear on a mobile device?

  I’ve tried looking at Jetpack settings, adding CSS code, etc. and nothing is working.

  Thanks!

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  supernovia · Staff · Oct 13, 2020 at 9:10 pm

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  Hi @fazekas03, could you send a link to the affected site? Is it hosted here on our servers?

  If not, you’ll want to use the forums here:
  https://wordpress.org/support/forums/

  — or in this case, contact support for the plugin.

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  fazekas03 · Member · Oct 13, 2020 at 10:08 pm

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  Here’s a link to my site:
  https://pathsthroughdepression.com/posts-test/

  I tried contacting MailerLite but it seems like more of a WordPress issue. They basically said the widget would appear on any page it is supposed to.

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  staff-blorbo · Staff · Oct 13, 2020 at 10:47 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  fazekas03 · Member · Oct 14, 2020 at 6:34 pm

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  Thank you!