MailPoet Pop-Up *Forbidden* Notice

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  wellnesswinzeverywomanisworthy61655 · Member · Mar 8, 2023 at 8:38 pm

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  I installed MailPoet and it seemed to be working fine for the emails and site pop-up form, but now subscribers to the pop-up receive a *Forbidden* notice after they enter their email. I have no idea why. Please help! Thanks in advance.

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Mar 9, 2023 at 3:51 am

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  Hi there!

  I see you have sent MailPoet support an email about this as well. The team will investigate the issue and get back to you via email. We appreciate your patience in the meantime. :)

  Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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  gabrielledean · Member · Mar 26, 2023 at 7:13 pm

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  I have the same issue. Is there a fix please?

  thanks

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  wellnesswinzeverywomanisworthy61655 · Member · Mar 26, 2023 at 7:25 pm

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  Hi Gabrielle, It turned out to be a security plugin that was messing it up. It took a long time to figure out that this was the issue and I’m guessing several different kinds of plug-ins could cause this. My suggestion is to go to your host’s customer support and get them to run a test to diagnose which plugin is causing the error for your site. Hope this helps!