Mails

• 

  foodonheart · Member · Oct 22, 2017 at 9:26 am

  • Copy link
  • Add topic to favorites

  A few of the subscribers are not being notified by mail when I write a new blog. Please guide me to solve this iasue

  The blog I need help with is: (visible only to logged in users)

• 

  willowfyre · Member · Oct 22, 2017 at 7:25 pm

  • Copy link

  Hi @foodonheart!

  Your followers should double-check that they confirmed their subscription. They would have each received an email with a “Confirm Follow” link. This link would take them to the subscription page where they can decide how often they would like to receive updates.

  They have the option to choose Immediately, Daily, or Weekly. Depending on which option they chose, they may not be receiving their emails when you update.

  Once they have confirmed their subscription and they are still not receiving updates, they should check their junk/spam folder in the event the emails are landing there.

  We have a troubleshooting guide here for followers not receiving any updates via the reasons listed above. This will help your followers who are either following through email or who have a WordPress.com account.

  Hope this helps!

• 

  foodonheart · Member · Oct 23, 2017 at 4:14 pm

  • Copy link

  Thank you @willowfyre will check it out asap.

• 

  willowfyre · Member · Oct 23, 2017 at 6:11 pm

  • Copy link

  Great!

  Let me know how this goes and if you have any further questions!