Main Menu Gets Deleted

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  gocool30 · Member · Apr 10, 2020 at 11:26 am

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  Items in the ‘Main menu’ gets deleted if I update a page. So I have to add the items in Main menu after each update. I’ve noticed this after the recent WordPress update.

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  deancroyal · Staff · Apr 10, 2020 at 8:09 pm

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  Hi there – what’s the URL of the site where you are experiencing this?

  And can you describe the steps you are taking when you update a page?

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  gocool30 · Member · Apr 10, 2020 at 8:42 pm

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  Hi!

  The site url: https://verbaltattoo.com

  I open an existing page, make some changes, and hit update. Once I do that, menu items in the main menu gets deleted.

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  staff-blorbo · Staff · Apr 10, 2020 at 10:13 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  gocool30 · Member · Apr 11, 2020 at 9:32 am

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  My bad, thanks for redirecting me to the right forum! Appreciate it.