Main Page of Blog

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  beccagivens · Member · Aug 25, 2014 at 10:50 pm

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  I cannot get to my main page of blog. I get this redirect link:

  http://beccagivens.wordpress.com/cgi-bin/redirect.ha

  Message
  Not Found
  Apologies, but the page you requested could not be found. Perhaps searching will help.

  I have already emptied cache etc. I can still get to my dashboard; and was able to complete a recent post. But cannot get to main page. HELP!!! Thank you ~~

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 27, 2014 at 8:12 am

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  I can load your front page just fine without being redirected, so my first instinct would still be that it is a browser issue on your side. Try using a different browser, and also try viewing the site using your regular browser, but while logged out of WordPress. Let me know if either of those options work.

  And you mention you’ve “emptied cache etc.” but did that include clearing the cookies? Try that as well if you haven’t yet.

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  beccagivens · Member · Aug 27, 2014 at 6:16 pm

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  Thank you for suggestions. Yes, I have cleared all history, including cookies; logged out and back in. Original problem occurred Monday evening. It was clear yesterday (Tuesday), and I thought: “Yea, it’s fixed”. Now, today (Wednesday afternoon) I am back to same message. I have access to the dashboard and other pages, but not “home”. As long as my readers can find me — that is the main concern.

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  kokkieh · Staff · Aug 28, 2014 at 7:49 am

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  That’s really strange. Let me tag this for staff to follow up in case they have any idea what could be causing this. Please be patient while waiting for their response.

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  rachelmcr · Member · Aug 28, 2014 at 12:07 pm

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  Hi Becca,

  I’m sorry for the trouble. I’ve heard some people report this issue at various websites (WordPress.com and others) if they are using AT&T U-verse. In those cases, one of the following often fixes it:

  • Clearing your browser’s cache and cookies
  • Flushing your computer’s DNS cache
  • Uninstalling and reinstalling your browser
  • Switching to Google Public DNS

  If you are using AT&T U-verse, you may also want to contact them for more help with the issue. Please let me know if I can do anything more to help with that. :)

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  beccagivens · Member · Aug 29, 2014 at 3:51 am

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  Thank you, kokkieh. And thank you, Rachel, for the additional suggestions.

  2 weeks out of the month – I

  AM

  using AT&T U-verse (which happens to be now!) … I’ve cleared browser’s cache and cookies, followed the link and instructions to flushing DNS cache. Neither of those helped. Tomorrow I will try reinstalling browser. I’ll be back to report.

  I just read about switching to Google Public DNS; it sounds daunting!!

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  raincoaster · Member · Aug 29, 2014 at 5:47 am

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  I suggest contacting AT&T then.

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  beccagivens · Member · Sep 14, 2014 at 1:07 am

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  I am now back in TX, and no longer under AT&T Uverse. I still cannot access the front page of my blog.

  Message
  Not Found
  Apologies, but the page you requested could not be found. Perhaps searching will help.

  I have done all of the recommendations offered. Please advise.

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  rachelmcr · Member · Sep 14, 2014 at 5:04 pm

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  Hi Becca,

  Does this happen no matter what browser you use to access your blog? If you need, you can download the latest versions of popular browsers here: http://browsehappy.com/