make a refund
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I am trying to refund a customer but I can’t since the items bought are not shown anymore. I noticed that for purchases 3 months older the items don’t show anymore.
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Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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