Make payment

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  swright1969 · Member · Jul 22, 2019 at 2:55 pm

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  Hi I would like to make payment for a colleague Dave Wilson but card has been declined what is the problem please?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jul 22, 2019 at 9:52 pm

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  Hi @swright1969, if the card says it’s declined, that’s typically up to the card company themselves. The card owner would need to call and sort that out. On our end, I don’t see anything that would hold up a purchase on this account.

  If you’re using another account to try to make the payment, can you log in as that user so we can confirm the account is fine?