Making payments

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  dmseay · Member · Jul 16, 2023 at 2:34 pm

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  Help with a recent transaction.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dmseay · Member · Jul 16, 2023 at 2:36 pm

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  I need help with a transaction where WordPress took a payment they should not have.

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  staff-mckluskey · Staff · Jul 16, 2023 at 2:42 pm

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  Hi there!

  I can see that the Personal plan for dmseay.com has been recently renewed, is that the charge you’re referring to? If so, you can manage it from https://wordpress.com/me/purchases/billing.

  Did you want to let the plan expire? Any particular reasons why you don’t want to maintain it anymore?

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  dmseay · Member · Jul 16, 2023 at 2:48 pm

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  I want dmseay.com. However, I closed the dmseay.org account last year. And now I see a recent attempt was made by WordPress to take money from my account for dmseay.org.

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  staff-95percentghost · Staff · Jul 17, 2023 at 6:45 am

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  Hi, the domain dmseay.org is not renewed and is due to expire on 15 August 2023. Please feel free to check your Purchases page to view the validity date of both domains:
  https://wordpress.com/me/purchases

  As mentioned by staff-mckluskey the Personal plan associated with your site was recently renewed. It sounds like this was indeed the charge you’re referring to. You can also find your Personal plan on your Purchases page, and you can view all receipts for your purchases or renewals in your Billing History:
  https://wordpress.com/me/purchases/billing