Malware

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  sandraolayapla · Member · Sep 27, 2021 at 1:55 pm

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  I created this blog for a educative purposes and when entering they are send to another page ( Malware). How can I solve the problem?

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amirudra789 · Member · Sep 27, 2021 at 3:37 pm

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  Hello

  Could you please share your site URL in question so we can assist you better on this.

  Regards:

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  staff-totoro · Staff · Sep 27, 2021 at 9:38 pm

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  Hi there,

  We’re limited in how we can help because we don’t host your site on our WordPress.com managed business hosting. As a result we don’t have access to your server files, or the ability to take a closer look at your site.

  Your host (IONOS) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com, so for help with this you will need to turn to the open-source WordPress forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Also if your site has been hacked the easiest way to recover from that is to ask your host to restore your site from a clean backup taken before the hack. You can reach them here: https://contact.ionos.com/contact