Malware and site suspended

  • Unknown's avatar
    chrisjw07chrisjw07 · Member ·

    Hello, my WordPress site is managed through Justhost, this week malware has effected the site and they’ve suspended it. I can see my posts, well the number of posts I have, on my WordPress site but can’t access them. Can you help me work out how to access them? Justhost want me to upgrade my virus protection, I thought I had enough but right now can’t afford upgrade. So I’d rather close my site, and retrieve my blogs for now. Rather than being held to ransom.

    The blog I need help with is: (visible only to logged in users)

  • poojashetty18 · Staff ·

    Hi,
    Your website ostrichfrog.com is not hosted on WordPress.com.
    Please note that this is a public forum only for websites hosted on WordPress.com and so I am sorry we will not be able to assist you on this.

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

    If you already use WordPress.com and want to move your site and host it on WordPress.com, your site can be imported. Check the steps on the link below for more details on it:

    Import a Website

    If your site is not in a format listed, you’d need to convert it to one first and then import it.

    Thanks!

  • The topic ‘Malware and site suspended’ is closed to new replies.