Malware notice, can't access site or account

  • Unknown's avatar
    buffymuff · Member ·

    Hello. When I type in my domain name pubnetsavvy.org into a browser, I get a malware notification. When I try to log in to WordPress, I get a malware notification. I don’t get this anywhere else, only in relation to WordPress. My friend who usually helps me sort this out is having a family crisis that’s ongoing, so I’m really hoping you can help me sort it out. This site is part of my online resume and professional portfolio, so it’s kind of a big deal that it hasn’t been working for a while now. It’s not just my computer because it does the same thing on every other computer I’ve tried it on. Please help.
    https://www.linkedin.com/in/britaarrington

  • Unknown's avatar
    justjennifer · Member ·

    Hey there, you’ve posted your question in the support forums for sites hosted by WordPressdotcom, but your above site appears to be using the standalone WP (org) software and is hosted at Dreamhost
    .
    Standalone WP (org) and WordPressdotcom (where we are) are different entities with separate documentation and support forums; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    You can find all the support information for sites using the WP (org) software at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

    You can also approach your web hosting provider (Dreamhost) for assistance with this issue.

    Best wishes for a quick resolution.

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