Malware Removal Service

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  mathiewburkett · Member · Jan 8, 2022 at 5:09 pm

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  Hi,

  I am using Bluehost to host the website that I have, so I would appreciate it if someone would let me know if the WordPress Service would work with my website since my website is not hosted by Worpdress.

  I would appreciate it if someone would let me know if the WordPress Service
  “Jetpack Scan Daily $119” Will remove Malware that I currently have with my website,(www.mathiewburkett.com )

  Thanks,

  Mathiew Burkett

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Jan 10, 2022 at 1:31 pm

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  Hi Mathiew,

  Jetpack Scan is not intended to be a service to clean up already hacked or malware-infected sites. While it can fix some hacked files after purchase, it relies on the site not being infected at the time of purchase and having a clean version to compare any changed files to.
  If you know your site was hacked, it’s best to follow this guide:

  Jetpack

  If you have more doubts about Jetpack’s services, you can reach out to the support team here: https://wordpress.org/support/plugin/jetpack/.