Malware reports
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I’ve had a report from a visitor that when trying to comment they got a ‘fake Adobe flash download’
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Hi,
What is the address of the site where this happened? We’ll have a look although, it sounds like it might be an issue with malware on your visitor’s side.
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Would you be able to provide us with the following items?
1. The viewer’s device (iPhone X, Pixel 3, etc)/browser (Safari, Chrome, etc) and operating system.
2. The viewer’s IP address (they can visit https://www.whatismyip.com/ to find this).
3. The exact URL of the page/post on your site that showed the ad.
4. What was being advertised.
5. The URL that the ad took them to.
6. If possible, a screenshot of the ad that hijacked the browser.
7. Time and date the ad occurred.
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