Manage Purchases Not Loading
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Hi – I am trying to renew my domain as it expires next week. However when I go to “Manage Purchases” nothing will load. Can someone help me out?
The blog I need help with is: (visible only to logged in users)
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Hey dryneedleco,
Can you please confirm the domain name?
It’s because the website you have listed above is using Wix, not WordPress.
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The domain name is dryneedleco.com. I am using Wix, but I bought the domain through WordPress and don’t want to lose it when it expires with WordPress.
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Thanks for getting in touch. I can help you with this.
The domain does expire on May 10th. We have a few days.
Please tell me if the Purchases page will load when you use a different web browser. Another quick idea is to clear the browser cache and cookies.
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