management of woocommerce and third-party payment modules

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  ewan4325 · Member · Nov 8, 2023 at 3:27 pm

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  context :

  
  I am responsible for updating the site, my personal account has been added as administrator. the site is an e-commerce site and works with payment with woocomerce and monetico certain features of the site are not accessible to me because access is denied (I am an administrator)

  Problem:

  it is impossible to choose a payment method and validate my order when choosing payment an icon prevents me from choosing a payment method and tells me that information is missing the woocomerce documentation does not allow me to clearly identify the problem

  screenshot :

  order validation page

  

  woocommerce payment choices

  

  

  payment section

  the button “modifier les details” still returns to this page with the error: There was a problem redirecting you to the account dashboard. Try Again.

  I contacted woocommerce and stripe support but no conclusive response. Thank you for paying attention to my case

  The blog I need help with is: (visible only to logged in users)

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  ewan4325 · Member · Nov 10, 2023 at 10:54 am

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  la sollution a été trouver

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  olegisk · Member · Nov 18, 2023 at 11:08 am

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  @ewan4325 Hello, we have the same problem. How did you solve the problem?