Manager Purchase

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  baronanddrptakeon · Member · Aug 24, 2016 at 8:31 pm

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  When I go to manage purchases, the only option is ‘UPGRADE NOW.’ I don’t want to upgrade. I want to turn off auto renewal. How does one do that?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Aug 24, 2016 at 9:03 pm

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  Hi there,

  I would be happy to assist you in cancelling auto-renew for your domain. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into disabling auto-renew for the subscription purchase.

  Let me know if you have any questions.

  Thanks!