Manually Renew Domain

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  kgluskin · Member · May 3, 2014 at 6:44 pm

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  I need to manually renew my domain name. However, when I go to the upgrade page, there is no option for renewal.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · May 3, 2014 at 7:50 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and renew at > Store > My Upgrades

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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  druesome · Staff · May 6, 2014 at 7:56 am

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  Hey there! I transferred the domain mapping upgrade to your account and you should be able to renew it from your My Upgrades page:

  https://kgluskin.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Let me know if you encounter problems. Thanks!