Mapped Domain is renewed, yet WordPress site mapped to it says its expired. help

• 

  twosonadvantage · Member · Apr 9, 2017 at 12:40 am

  • Copy link
  • Add topic to favorites

  renewed domain at GoDaddy, which free WordPress account mapped to, now my word press site says my domain is expired. GoDaddy says it’s not.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Apr 11, 2017 at 1:21 pm

  • Copy link

  Hi there,

  You have to renew the domain mapping subscription here at WordPress.com in addition to the domain registration at Go Daddy in order for the domain to work with your site. It sounds like you have only renewed the registration over at Go Daddy.

  I would be happy to assist you in renewing your subscription. However, the upgrade that was purchased is not associated with the account you contacted us from. Until recently, you were able to renew an upgrade that was under your account, but now only the owner of the upgrade can. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into renewing the subscription upgrade. However, you should be able to renew the domain if logged into the account that owns the upgrade.

  Let me know if you have any questions.

  Thanks!

• 

  justjennifer · Member · Apr 11, 2017 at 5:43 pm

  • Copy link

  It looks like Staff have also replied at https://en.forums.wordpress.com/topic/mapped-domain-from-godaddy-has-be-renewed-yet-word-press-has-it-market-expire?replies=2#post-2917675

• 

  staff-doublebassd · Staff · Apr 11, 2017 at 7:54 pm

  • Copy link

  Thanks.

  Closing thread.