Mapped domain not connecting to website

• 

  hestanuk · Member · Sep 19, 2017 at 10:08 am

  • Copy link

  Hi staff-doublebassd,

  We’ve removed WordPress’ name server information from our domain registrar now.

  Please could you assist in mapping the subdomain in WordPress?

  Many thanks!

• 

  staff-doublebassd · Staff · Sep 20, 2017 at 9:50 am

  • Copy link

  Please could you assist in mapping the subdomain in WordPress?
  Many thanks!

  I have mapped the subdomain for you. So, the host is unable to add a cname on their end?

• 

  hestanuk · Member · Sep 20, 2017 at 9:55 am

  • Copy link

  Thanks staff-doublebassd. Our domain registrar has now added the cname on their end.

• 

  staff-doublebassd · Staff · Sep 20, 2017 at 10:14 pm

  • Copy link

  Perfect! Everything is working just fine now!

• 

  hestanuk · Member · Sep 21, 2017 at 8:06 am

  • Copy link

  staff-doublebassd yes, we got there!

  Thanks a lot for your help – much appreciated!

• 

  staff-doublebassd · Staff · Sep 21, 2017 at 6:14 pm

  • Copy link

  You’re very welcome!

• 

  christineoakfield · Member · Sep 21, 2017 at 6:29 pm

  • Copy link

  Wonderful!

• 

  staff-doublebassd · Staff · Sep 21, 2017 at 6:39 pm

  • Copy link

  Thank you for your help as well @christinemaze! =)