Mapped my domain, but its not working

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  unitedstatesprophecy · Member · Feb 25, 2013 at 9:22 pm

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  I purchased domain mapping- I have undated the DNS at GoDaddy. I have followed your instructions on your site to a tee, and my blog is not mapped to my domain. It has been 5 days now. Please help!

  Domain
  http://www.unitedstatesprophecy.com/

  blog
  http://unitedstatesprophecy.wordpress.com/

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Feb 25, 2013 at 9:27 pm

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  Did you follow these instructions?

  http://en.support.wordpress.com/domains/map-existing-domain/

  Were you charged $ 13.–?

  Do you see charges etc at

  Dashboard >> Store >> My Upgrades
  Dashboard >> Store >> Billing History

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  auxclass · Member · Feb 25, 2013 at 9:28 pm

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  PS – I did not see any active Domain Mapping

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  unitedstatesprophecy · Member · Feb 25, 2013 at 9:35 pm

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  Yes paid 1300 through PayPal. It ‘s in My Upgrades dashboard.

  Yes I followed the istructions at-
  http://en.support.wordpress.com/domains/map-existing-domain/

  I called GoDaddy and confirmed everything on their end is good. DNS is t as you instructed.

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  unitedstatesprophecy · Member · Feb 25, 2013 at 9:36 pm

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  Is there another fee for this that I did not pay?

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  auxclass · Member · Feb 25, 2013 at 9:41 pm

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  No – only one fee

  Sometimes Domain Mapping fails – I flagged this for staff attention to review your account – they should refund the charges or give you a credit for you to do the domain mapping again

  The staff have a very good record of making sure you get the upgrades you pay for

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  unitedstatesprophecy · Member · Feb 25, 2013 at 9:44 pm

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  Thanks and good to hear. I hope this gets resolved today. Taking way too much of my time for what was made to look like a simple thing.

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  auxclass · Member · Feb 25, 2013 at 9:46 pm

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  You be welcome

  Usually domain mapping is simple – change things and wait from a few to 72 hours for the changes to reach the far corners of the internet

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  unitedstatesprophecy · Member · Feb 25, 2013 at 10:54 pm

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  Do you know how long it usually takes staff to make contact?

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  kardotim · Member · Feb 26, 2013 at 1:16 pm

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  Looks like your domain is not pointing to WordPress.com name servers yet. Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let us know if you have any questions!

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  unitedstatesprophecy · Member · Feb 26, 2013 at 4:12 pm

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  I have already done this on Feb 20th I believe.

  Who is confirmation here:

  http://whois.net/whois/unitedstatesprophecy.com

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  unitedstatesprophecy · Member · Feb 26, 2013 at 4:13 pm

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  The problem is on your end. I called GoDaddy twice and they can do nothing because the DNS have already been changed to yours.

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  unitedstatesprophecy · Member · Feb 26, 2013 at 4:28 pm

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  OK – I just checked and the site is coming up now!
  Thanks!

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  kardotim · Member · Feb 26, 2013 at 6:55 pm

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  Great to hear it’s working now.