Mapped vs Registered Domains

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  taffyakner · Member · Dec 5, 2016 at 8:38 pm

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  I am trying to map a domain from WordPress to Squarespace.
  I was successful with two of my registered domains, but the last one — labeled as ‘Mapped’ in my Domain manager, will not transfer. I have changed all of the DNS records to point to Squarespace, but it won’t connect. Any ideas on how to fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 5, 2016 at 8:39 pm

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  Please provide details and I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Dec 6, 2016 at 5:31 am

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  If a domain is mapped here, you cannot change its DNS from WordPress.com. That is something you need to do with the company that you registered the domain.