Mapping a domain '.br'
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Hi guys! I’m brazilian and i’m trying to mapping the domain ‘lucasvareto.mus.br’, but with no sucess.
When I change the DNS servers on my domain register to WordPress DNS servers, appears the error ‘Search refused’. Even when I try to buy the upgrade on WP Store, appears the error ‘the domain is not registered’ (what is not possible, because the domain is correctly registered).
I know that’s a common problem with ‘.br’ domains when mapping domains on WordPress, but it looks like unsolved yet.
Can you help me?
Thanks a lot.
The blog I need help with is: (visible only to logged in users)
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Hi,
That’s something for WordPress.com staff to help with so I’ve tagged this thread for their attention. -
Hi there,
We are working on the bug that’s causing this issue, but it’s a rather complicated one. Meanwhile, I can help you with this.
I have added a zone record for your domain. Usually that’s enough, so you can try mapping your domain again. If it still won’t work, let me know and I can add the mapping manually.
It also doesn’t appear as if you’ve changed the domain’s name servers yet. Please make sure to do that with your registrar. You can do that before you buy the mapping upgrade here.
https://en.support.wordpress.com/map-existing-domain/ -
micawbr, thanks for tagged my thread!
kikkieh, after you added a zone record, I changed the DNS servers on my registrar with sucess, but when I try to buy the mapping the domain upgrade the error “the domain is not registered” continues – even after a few hours from the DNS server change. Can you help me?
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I have added the mapping for you manually. It will expire in ten days, so you can pay for the upgrade by renewing it before then.
I have also set the domain as your primary domain and it is working correctly for me. Let me know if you need any more help with this.
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