mapping domain

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  ilifebalance · Member · Feb 18, 2015 at 12:12 am

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  i have been unsuccessful since December to map my newly paid for coachlauralink.com to my ilifebalance.wordpress.com site. i emailed support before with no response

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Feb 18, 2015 at 12:17 am

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  Hi there,

  It looks like your domain is not pointing to WordPress.com name servers yet. Currently, it’s set to:

  • ns69.domaincontrol.com
  • ns70.domaincontrol.com

  You can view this here:

  http://en.support.wordpress.com/domain-helper/?host=coachlauralink.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

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  ilifebalance · Member · Feb 18, 2015 at 4:50 am

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  That didn’t work I need helpSent from Yahoo Mail for iPhone

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  gracejiyoung · Member · Feb 18, 2015 at 6:58 pm

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  Your nameservers have still not updated to ours. Take a look at your nameservers here:

  https://who.wildwestdomains.com/whoisstd.aspx?domain=coachlauralink.com&prog_id=wildwestdomains

  If you want it to point to your WordPress.com site, you need to have WordPress.com nameservers. Once they are updated you should see your WordPress.com site.

  Cheers!

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  ilifebalance · Member · Feb 18, 2015 at 10:30 pm

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  Hello I need someone to call me and walk me through these stepsSent from Yahoo Mail for iPhone

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  gracejiyoung · Member · Feb 19, 2015 at 12:43 am

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  Hi there,

  I’m so sorry, but we don’t provide phone support at this time. But essentially what you should do are these steps:

  1) Go to: godaddy.com
  2) You’ll see at the top their phone support line: 24/7 Support(480) 505-8877
  3) Call that, and tell them your domain is: coachlauralink.com.
  4) Tell them to update the name servers to:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  5) If they say you can’t and need to do it via A Records or IP Addresses, here they are:

  • 192.0.78.12
  • 192.0.78.13

  Just note, we don’t have a single IP address for your site since we have your site on a number of geographically-diverse servers to improve speed and uptime.

  Since we change out the IPs we use based on when different datacenters/server go online, we don’t suggest using IP addresses. If your site goes down at any time, let us know and we can give you the new IP addresses.