Mapping domain from one WordPress site to another

  • Unknown's avatar

    Hi team

    I’ve recently taken over running a business’s website which is built in WordPress and is a total mess. I’ve built a simple site (also in WordPress) to act as a placeholder while I work out a permanent solution going forward.

    But I am unable to map the paid and registered domain from the old WordPress site (www.riseafoodfest.com) to the new one (riseafoodfest.wordpress.com) because the domain is already registered to a WordPress site.

    I saw a similar thread here where admin was able to help. Would you be able to extend me the courtesy of doing the same for me?

    Thanks in advance!

    Adrian Crawford

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar

    Thank you timethief, I appreciate the tip!

    Also, for what it’s worth, the domain mapping payment went through just fine (on the business credit card under the name of the business owner, not mine), so I guess it’s just a matter of transfer.

  • Hi @crawf33, were you able to work this out already?

  • Unknown's avatar
  • OK, right now I see that riseafoodfest.com is mapped to that WordPress.com site. It just needs two things:

    1) point the nameservers here:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    then 2) make the domain primary here:

    https://wordpress.com/my-domains

    Are you able to do that? About payment / ownership on the upgrade: you’ve got a year to sort that out, or the current owner could renew it again.

  • Unknown's avatar

    @supernovia, it is indeed already mapped to A WordPress site. What I’m trying to do is map it to a different WordPress site.

    The problem I ran into was that I couldn’t transfer from one (the one that’s mapped to that URL now, which is a dumpster fire) to the placeholder site I built at riseafoodfest.wordpress.com.

    I seem to be able to use the my-domains link to map riseafoodfest.com to riseafoodfest.wordpress.com, but those changes don’t seem to have any effect.

  • Hi,

    I seem to be able to use the my-domains link to map riseafoodfest.com to riseafoodfest.wordpress.com, but those changes don’t seem to have any effect.

    Yeah, I’d noticed that much earlier. I noticed too, though, that the domain is still pointed at a GoDaddy nameserver. Can you point it here?

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    I think this is their how to:

    https://support.godaddy.com/help/article/12317/setting-custom-nameservers-for-domains-registered-with-us

  • Unknown's avatar

    Okay @supernovia, I’ve made custom nameservers in my GoDaddy back end, but it seems I still have the same issue when I try to map the riseafoodfest.com domain to riseafoodfest.wordpress.com.

    Is there any way on your end to make that transfer?

  • I’ve made riseafoodfest.com the primary domain and confirmed your DNS is correct now.

    Now both of us just need to wait til our computers forget the old address. I’ve confirmed it’s working on my phone already :)

    Happy Holidays!

  • Unknown's avatar

    Hey @supernovia,

    I’m still having problems accessing riseafoodfest.com. Specifically, I get a malware attack warning from all of my browsers, which I would get intermittently on the former site. GoDaddy says it’s nothing to do with them, so I’m wondering whether it’s a hangover from the old site’s server (which now has absolutely no link to the domain)?

    I have no idea where to go from here. Any help would be greatly appreciated.

  • Unknown's avatar

    Actually, all’s well. In my Google Webmaster dashboard I found the option to submit a review, which I’ve done, and the auto-generated spreadsheet with “test snippets” of malicious code came out clean. Just gonna have to wait for Google to clear it now!

  • Excellent work, Adrian. I’m sure Google just didn’t realized you’re all clear now.

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