Mapping to my own domain

• 

  timeoutcounselling · Member · Jun 29, 2015 at 1:27 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I paid for timeout.org.uk as a URL, and it’s hosted on wordpress. I’ve paid for the £11 upgrade, but when I type in the URL to get to my site I’m caught in a constant redirect loop as I’ve changed the NS services over at namesco.

  Could someone please tell me what needs doing?

  thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Jul 1, 2015 at 12:41 pm

  • Copy link

  Hi there,

  I see that you added a domain mapping upgrade for the domain timeoutcounselling.org.uk, but right now the name servers aren’t pointed to WordPress.com. You’ll need to update that domain’s name servers to these:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  Once that’s done, it can take up to 72 hours for the change to take effect. (During that time, you may see a “redirect loop” error, and that will resolve itself once the changes take full effect.)

  Please let me know if you have any questions about that. :)

• 

  timeoutcounselling · Member · Jul 2, 2015 at 10:24 am

  • Copy link

  Hi, thanks.

  On namesco the page reads
  ns1.wordpress.com – NS – timeoutcounselling.org.uk
  ns2.wordpress.com – NS – timeoutcounselling.org.uk
  ns3.wordpress.com – NS – timeoutcounselling.org.uk

  Is there anything wrong in that? Should it point to the wordpress URL?

• 

  timeoutcounselling · Member · Jul 2, 2015 at 10:42 am

  • Copy link

  Ooh. I’ve done it. thanks! :)

• 

  rachelmcr · Member · Jul 2, 2015 at 10:56 am

  • Copy link

  That’s perfect! I confirmed everything is set up as it should be.

  If you notice any strange behavior with your domain for the next day or two, don’t worry — that may happen while those changes take effect, and everything will settle down soon. Let me know if I can do anything more to help. :)