marissaandshelby.com
-
Hey! i own this site and cannot remember the password/login for this to cancel it. Can you please help me to cancel this site so i stop getting charged for it yearly?
The blog I need help with is: (visible only to logged in users)
-
Hello there,
It sounds like you’ve already tried to cancel your account at https://wordpress.com/me/purchases
You can get information to recover the login from the password page: https://en.support.wordpress.com/passwords/
WordPress.com has an account recovery page that can help you get the login information for your site: https://en.support.wordpress.com/account-recovery/
And it sounds like you might need to use the Account Recovery Form: https://en.support.wordpress.com/account-recovery/#account-recovery-form
I will tag this post so that a Staff member will see it, however, but they may still need you to log in or verify your account to cancel your renewal.
-
Hi there,
Only the verified owner of an upgrade can cancel it. We cannot make exceptions in this regard, and especially not where it concerns a domain.
Please try resetting your password using the username for the account, marissandshelby.
Failing that, please follow our account recovery process linked to above to verify your ownership and regain access to the correct account.
- The topic ‘marissaandshelby.com’ is closed to new replies.
WordPress.com Forums 