Marketing and Integrations for JetPack

  • Unknown's avatar
    momsmicromagic · Member ·

    I have enabled Jetpack and want to setup the social sharing it offers. When I selected to connect social accounts, I was brought to the Marketing and Integrations page. I was able to setup other social accounts like ND and Tumbler but Facebook is not working. I select the ‘connect’ button and it spins then continues to display connect. It never gives a popup message about failure or success.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out. Could you please provide the link to the page you’re attempting to connect?

    Just a heads up, since 2018, third-party tools like Jetpack can only share posts to Facebook pages, not personal profiles.

    Before proceeding further, we recommend trying Jetpack’s troubleshooting steps to ensure you’re following the correct procedure to link your site to your Facebook page. You can find the troubleshooting steps here: https://jetpack.com/support/jetpack-social/facebook/#troubleshooting-facebook

    If you encounter any further difficulties, please let us know and provide the link to the page you’re trying to connect. We’ll be happy to assist you further.

    Thanks!

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