Marketing newsletter unsubscribe function – bugs
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Hello,
how do I report bugs with the usubscribe page for the Marketing newsletter? I didn’t find a bug report page for wordpress.com, and this isn’t a wordpress.org issue.
I have several problems:
* The “unsubscribe” page doesn’t work if I am not logged in into WordPress, and does not tell me to log in. All the unsubscribe links on the page are dead – both the big blue button and the “Manage all your email subscriptions” link.
* When I log into WordPress and refresh the page, it throws an error: “Error unsubscribing from Suggestions mailing list! Try again later.” Re-opening the page from the email doesn’t help.
* You DO know that having a plaintext e-mail in the url is against the Google Analytics policy, right? https://developers.google.com/analytics/devguides/collection/protocol/policy
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Hello there @annathecrow, can you please let us know which “marketing newsletter” you are referring to? What is the From address?
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Hi,
it’s from (email visible only to moderators and staff), the title is “Five ways to monetize your site”.
It’s the series triggered by setting up a new blog.
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Thanks for that info. I’ve tagged this thread for Staff attention. Thanks for your patience while they get back to you.
(And the security filter redacts from public view. Only Staff can see the redacted email address.)
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Hi annathecrow,
You should be able to unsubscribe from emails to WordPress.com in your Notifications Settings:
https://wordpress.com/me/notifications/updates
In the meantime, we’ll look into this issue you mentioned when trying to unsubscribe through the email itself.
Thanks!
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