Marketing Tab doesn’t show

• 

  nicadoubleyou · Member · Mar 7, 2020 at 1:06 pm

  • Copy link
  • Add topic to favorites

  There is a problem with my Facebook connection, however, if I want to change my FB connection the marketing page in the tools menu stays completely blank… Does anyone know how to solve this?

• 

  staff-blorbo · Staff · Mar 8, 2020 at 10:06 pm

  • Copy link

  What is the URL of the site you’re having trouble with?

• 

  nicadoubleyou · Member · Mar 9, 2020 at 9:00 am

  • Copy link

  nicadoubleyou.wordpress.com

• 

  fstat · Staff · Mar 9, 2020 at 11:12 am

  • Copy link

  Hi there,

  That page loads fine on my end. Can you please try the following?

  * Clear your browser’s cache:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  * Log-out and log back into your WordPress.com account.

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

• 

  nicadoubleyou · Member · Mar 9, 2020 at 11:16 am

  • Copy link

  Thanks! For some reason if I use another browser that isn’t Chrome it does work

• 

  fstat · Staff · Mar 9, 2020 at 11:24 am

  • Copy link

  If you like to keep using Chrome consider resetting it to its default settings in case a bad configuration or something else is causing this issue.