"Marketing" tab is blank on my wordpress backend
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The above.
On my site, while working on a “new post,” I saw that my publicize feature for when I publish a new post needed to be re-connected to Facebook (it’s near the top of the right-hand column). I tried going through the steps. They don’t seem to be working.
And I believe it is creating a second problem. I can’t post a preview to my article on my Facebook page. Or my LinkedIn page for that matter. (the connection to LinkedIn stopped working long ago and I gave up on fixing it after several tries failed.
I think the specific issue is that I’m having a problem with the “marketing” tab on the wordpress site. When I go to it, it reveals a blank page. I believe publicize options should be there. Is there a way to enable this or reveal what’s there?
While FB and LI integration stopped working, it seems that Twitter and Tumblr integration is still working.
In case it matters, I’m on an iMac with the latest OS and looking at WordPRess t hrough the latest iteration of Firefox.
The blog I need help with is: (visible only to logged in users)
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Hi there!
When I go to it, it reveals a blank page. I believe publicize options should be there. Is there a way to enable this or reveal what’s there?
Bear in mind a Jetpack-connected site will be slightly different from a WordPress.com hosted experience, but the page shouldn’t be blank! If the page is completely blank, it’s most likely a browser issue. I’d try doing a hard-refresh and clearing the cache to see if that helps, and also check for any browser extensions that could be in the way:
https://wordpress.com/support/browser-issues/Then refresh your connections to LinkedIn and Facebook. This won’t automatically publicize old posts (you can simply link to them or share them for now) but going forward, that should take care of it. If not, I’d recommend reaching out to Jetpack directly:
Cheers!
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Clarifying: By refresh, I’m suggesting removing the Facebook connection, then re-adding it. That should ensure Jetpack will have the needed access to post to that page.
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