Maximum upload

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  bellingerlandcarecomau · Member · May 4, 2016 at 11:39 pm

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  I am trying to upload my newsletter as a PDF which does not exceed 2MB, but it says that it does, It is 4319 KB? Why is it not allowing this?
  Regards

  Natasha

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 4, 2016 at 11:44 pm

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  Hi there,

  Yeah, it should upload for you. There is nothing currently in your library. What is the exact error that you are receiving? Have you tried uploading the pdf file while using a different browser?

  Let me know, thanks!

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  bellingerlandcarecomau · Member · May 4, 2016 at 11:57 pm

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  Hi

  The message says: BLI_Newsletter_No_66_Autumn.pdf exceeds the maximum upload size for this site.
  We have been running this site for some years and I have just recently changed the template to Zerif Lite, to modernise and make more user friendly, so I don’t know why it will not let me add a newsletter when have done so in the past.
  Any thoughts thanks
  Natasha

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  bellingerlandcarecomau · Member · May 4, 2016 at 11:57 pm

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  PS: I haven’t tried a different browser, but I shouldn’t really have to, this is the computer I work from!

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  staff-doublebassd · Staff · May 5, 2016 at 3:26 am

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  Just to be certain, what site are you referring to?

  The only site that is connected to your account is bellingerlandcarecomau.wordpress.com and it is empty.

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  bellingerlandcarecomau · Member · May 5, 2016 at 3:29 am

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  This is the correct site, I’m not sure why you say it is empty as there is a media library with plenty of past pictures and documents stored there?
  Is it because I changed the template?
  Many thanks

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  staff-doublebassd · Staff · May 5, 2016 at 5:29 pm

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  Hey there,

  bellingerlandcarecomau.wordpress.com?

  There is no post or page content from what I see – nor is there any media content in the library. Do you see posts and pages and content on the site?

  Let me know – I’d have to look into this if you do. Maybe provide a screenshot of what you see if possible.

  Thanks!