May need a refund or change, worried about 48 hour limit!!
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I just registered a domain name, and paid for mapping and private registration. Then I realized I’d need to go to wordpress.org for more flexibility in my site design, and get a separate hosting company. That’s all fine, but I’m wondering about the mapping fee — still necessary? Also, I sent a question about canceling my domain name before I realized I could keep it registered here and just use a different host, and I’m afraid they’ll cancel the registration. I haven’t heard back all day, and am concerned about the 48 hour refund period expiring before I get some help! Is there any way to get in touch with anyone?? How do I make sure they don’t cancel my domain name registration?
The blog I need help with is: (visible only to logged in users)
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Thanks, I realized that after I posted. Unfortunately, the 48 hr limit doesn’t mention anything about business days…
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I’m sure the staff will realise the date you’ve sent your request. Your thread has also been tagged for staff attention.
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I want refund too… I sent a email to Support Team but there is no answer… the bill is already in my credit card…
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@queroficarlinda: As long as you sent your email within 48 hours of your purchase, you should be eligible for a refund.
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