Media Button broker
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My media button is not working at all. I can add new media via the media library but cannot insert anything into any post. My tag button is also broken.
The blog I need help with is: (visible only to logged in users)
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Can you please try clearing out your browser cache?
Do you also encounter this issue in a different browser? for example Internet Explorer or Google Chrome?
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Already did the browser cache the first day this happened. (Friday). Will check IE, I don’t have Chrome loaded.
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IE the button worked, but I have no thumbnails visible when the media library opens, and unlike Mozilla, my media inserts show as empty boxes. At least in mozilla, when I entered code to insert the media, which was my workaround this weekend, I can see the pic just fine. I can upload via the media link, it is just the insert media link on the edit screen that doesn’t work, along with set featured image and tags. So NONE of the buttons work. Ironically, update and save draft and publish seem to work fine.
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Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your blog’s media library.
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I’m on the EDIT POST screen, any post in my directory, doesn’t matter, no insert media or tag buttons work. It’s the main edit screen. You can toggle between visual and text if you are working in code. I was able to insert media using a command last night in text mode, but nothing works in visual mode.
Nothing to show you, I press the button and nothing works. It gives no error, no nothing. It’s like the button isn’t there.
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Could you please check if JavaScript is enabled in your browser?
This guide will help you through the process of enabling JavaScript: http://support.google.com/adsense/bin/answer.py?hl=en&answer=12654
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Yes, it is and I’ve added wordpress as exemptions to pop up window blocking, just in case that’s the problem.
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I’m on the EDIT POST screen, any post in my directory, doesn’t matter, no insert media or tag buttons work. It’s the main edit screen. You can toggle between visual and text if you are working in code. I was able to insert media using a command last night in text mode, but nothing works in visual mode.
I’d still love to see a screenshot of this. Could you please make one?
Otherwise please download and install this browser extension to see if there are any specific errors on the edit post page:
https://addons.mozilla.org/En-us/firefox/addon/error-console/ -
I also need to say that I do a wordpress.org site and that insert media button is working fine, on the same computer. Also deleted mozilla, ran a registry cleaner, reinstalled mozilla, no change. I don’t know how to send you the screenshot…? I downloaded the browser add on above, no change that I can see.
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You can upload the screenshot to your blog’s media library at https://time2thrivedotcom.wordpress.com/wp-admin/media-new.php or send it to us by e-mail.
Thank you.
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I just added it. Interestingly, the “add media” button DOES work on the media library page, but not on the page/post edit page. So, I’ve uploaded it, but I doubt it will give you any new information…
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Yes, it is and I’ve added wordpress as exemptions to pop up window blocking, just in case that’s the problem.
There’s certainly something blocking a script. Please disable any blocking software or extensions on your computer or in your browser. Otherwise try Firefox in safe mode. http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode
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If that were the case, wouldn’t I have the same problem with my other wordpress.org site? I have started in safe mode, I’ll let you know.
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