Media file load error
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Have been loading media files successfully for some time. Now trying to load a PDF newsletter using the new button on the media screen and receiving the message ‘Unable to create directory wp-content/uploads/2020/12. Is its parent directory writable by the server?’ To the best of my knowledge nothing has changed in the setup
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Hi there,
I do not see any sites under your @peterfsldcomau WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.
Is it possible you created your site under a different login? Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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Site is FSLD.com.au
I am administrator of the site but may have been created under another name by a developer
The other login we use is (email visible only to moderators and staff) -
Hi there,
You’re in the wrong forum. Your site is using the open-source WordPress software and therefore you need to seek help at these forums:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:
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