Media Files

  • Unknown's avatar

    My media library is not displaying my images.
    My music player is not working properly it only plays the first song of the audio playlist.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Lisa,

    I’m looking in to the issue with your images, but I am looking through your site for a post which is setup with a playlist and I didn’t see one. Could you point me in the direction of one? I’ll be happy to look in to that too.

    Thanks!

  • Unknown's avatar

    Thanks for your help!

    I removed the original playlist and just added the songs individually. But I created a new playlist under Harmony page (Harmony Playlist). I was able to just click on any song randomly to play in the past, now it just plays the first song.

    Thanks again.

  • Unknown's avatar

    Thanks so much for getting back to me! That is definitely strange with the playlist and now I’ve been able to replicate it on my own test blog so I will have someone take a look at it.

    In regard to your blank images, I noticed something when I was testing on my own blog. When I was uploading MP3s, there were a couple of times when they timed out (it happens to the best of us), and when that happened, blank JPGs appeared just exactly like yours. They were unfinished MP3 uploads that our system was reading as corrupt JPGs. Could those be the same for you, as I notice yours are interspersed with MP3s as well?

    Let me know!

  • Unknown's avatar

    Yes, I believe that’s what happened last week when I uploaded more MP3s. It timed out maybe because I uploaded a lot. So now I can’t see my images on my media library. It tells me the attachment is missing.

    Thanks for your help again!

  • Unknown's avatar

    Your images are still there, they’re just several pages in. You just need to delete the unsuccessful uploads (the blank JPGs) and you should see just your MP3s and your images.

  • Unknown's avatar

    Wonderful!
    It never occurred to me to keep on checking the other pages. I just got worried when I couldn’t see the the most recent images. I’ll know now for the future. Hopefully the audio playlist will be sorted out.
    Thanks for your help and have a great day!

  • Unknown's avatar

    Hi there,

    Our team fixed up the issue with the audio playlists — can you take a look and see if it’s working for you now? If you have any more trouble with it, please let us know. :)

  • Unknown's avatar

    Hi!

    It’s working great. Thanks so much for your help and have a great weekend :)

  • Unknown's avatar

    Excellent, thanks for letting us know. Have a great weekend, and happy blogging! :)

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