media images will not delete
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Hello,
I am dealing with an extremely frustrating issue with my wordpress account. I have deleted and re-deleted my media library five times and the images keep re-appearing. I have logged out and tried logging back in to see if that would help, and nothing. I use this platform for my personal lifestyle blog and this issue has been affecting my work for the past week. I need it resolved immediately. As a faithful wordpress customer it is also completely ridiculous that there is not a contact number for your consumers to speak directly with a wordpress team member. Please get back to me as soon as possible.
The blog I need help with is: (visible only to logged in users)
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To keep things running quickly around here, files are held in multiple caches through a separate system. These caches are usually cleared within 3 days and the files will then become 404 page not found.
IMPORTANT NOTE: Deleting blogs and/or indexed blog content does not remove any indexed items from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months.
https://support.google.com/webmasters/answer/1663419?hl=en -
HI Kayla,
We’d be happy to help. Could you provide us with a link to some of the image files you are having trouble removing?
One other possible solution would be to try another browser or try the troubleshooting steps here:
https://en.support.wordpress.com/browser-issues/Also note, removing an image from a post does not remove it from the media library.
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