media in new post isn't working

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  compasshr · Member · Nov 27, 2013 at 4:24 am

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  I’m trying to add media to a new post and the button doesn’t work. The media is already in my library. The page that usually comes up to choose media doesn’t appear.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Nov 27, 2013 at 7:59 pm

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  Hi there – Can you please clear your browser cache? If that doesn’t fix it, can you please try it in an alternate browser, such as Firefox, and let me know if the same thing happens in that browser?

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  compasshr · Member · Nov 27, 2013 at 8:17 pm

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  Turns out that I had an unwanted extension in my Chrome browser. Once I deleted that and emptied my cache, things went back to normal. Thanks much!

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  eurello · Staff · Nov 27, 2013 at 9:05 pm

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  Hi there – Perfect! You’re welcome, and let us know if you need anything else. :)