Media library

  • Unknown's avatar

    In my media library (images) are many items which are small question marks. What are these, and can I delete them without spoiling any existing posts?

    Thanks, Paul @Blofinger.net

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Thanks for pointing this out. The question marks you see are placeholders for broken images in your media library. Sometimes one or two image links will break and it’s not a huge deal, but you have more than a couple, so I’d like to report this to our developers.

    To do that, I need a little more information. Would you mind answering the questions below? Thanks!

    1. When did you first notice the broken images in your media library?
    2. When you upload new photos, do they break right away, or do they seem to break on their own?
    3. Do you crop or otherwise edit your images with the WordPress.com tools? If so, do you do that from the Media Library or from the post you are working on?
    4. Have you noticed any broken images in your blog posts, or on any of the publicly viewable parts of your site?
    5. Have you noticed any other changes (either with the site, or with your blogging process) that happened about the same time as the image problem?

    Thanks for your help on this!

    can I delete them without spoiling any existing posts?

    I doubt deleting them would break any working images in your posts, but in order for us to figure out what’s going on, it’s useful to have the broken images in place a bit longer.

  • Unknown's avatar

    Lizthefair. I’m sorry, but I’m always so busy posting new photos and music that I saw the question marks but paid no attention because the blog was performing so well. I use many photographs and songs as you can see.

    But when I decided to delete some useless items in my media library, I saw how frequent those things were and decided to ask you about them.

    I bring my photos from my camera to computer to iPhoto for editing. Then I export from iPhoto to my desktop using a high jpg setting and a large size setting. I try for file sizes of 500-800 KB when I export from the computer to my desktop, but that can vary.

    When I do a blog post, I click the media button and drag the photo from the desktop into “upload” to my post. The only editing I do in WordPress is to make some choices regarding image size and left right placement. Thanks, Paul @Blogfinger.net

  • Unknown's avatar

    I think it may have something to do with my attempts to resize photos after I’ve post them. I go to edit and then I try to drag the corners of the image to either make the image a bit bigger or smaller. The weather map currently on top is an example of taking the original image and trying to make it be bigger. Maybe my resizing technique is the problem.

    Thanks, Paul

  • Unknown's avatar

    I think it may have something to do with my attempts to resize photos after I’ve post them. I go to edit and then I try to drag the corners of the image to either make the image a bit bigger or smaller.

    Thanks for this piece of info. We’ve seen similar problems with editing images from the post editor and this could be related.

    One more question: Do you usually create your posts from the new editor or the dashboard editor?

  • Unknown's avatar

    I use the old posting method. Then, after the post is finished ( i.e. after it is published), if I want to resize a photo, I hit “edit” and then click on the photo.

    Then the bright lines appear which let me drag from the corners. Then the change is retained when I click “update.”

    I came upon this approach because I was having trouble resizing the image while I was working on a new post before publishing it.

  • Unknown's avatar

    Thanks! I’ll report the problem. I’ve pulled the info I need from your account, so feel free to delete the broken images at your leisure.

  • Unknown's avatar

    Lizthefair: Thank you for your help. Paul

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