media library

  • Unknown's avatar

    some of my photos got erased in my media library and I have no way of replacing those

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please read Adding Storage Space https://en.support.wordpress.com/space-upgrade/
    All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. If you need more space you can purchase the Premium plan which will give you an additional 10 gigabytes of storage space, and allow you to upload audio files. The Business plan includes infinite storage.

    Images and media you upload into your media library and embed into posts and pages are on wordpress.COM servers. They remain visible unless or until you delete them from your media library. Deleting them from your media library also removes them from every place you embedded them in the blog and leaves behind broken links.

    Staff cannot restore images you delete from your Media Library. You have to upload them all again, and then fix every broken image link in every post/page it was embedded into previously.

    If you upload lots of images you can exhaust that free space allocation quickly. Currently, the only way to get an extra space allocation after you upload the images again, is to purchase an upgrade bundle. https://en.support.wordpress.com/space-upgrade/

    IMPORTANT NOTE: Deleting blogs and/or blog content or making the site private does not remove indexed content from the SERPs (search engine page results) and we cannot help with that. Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. To completely remove an entire page from Google search results after it produces a 404 (page not found):
    https://support.google.com/webmasters/answer/6332384?hl=en&ref_topic=1724262&vid=0-635749429504660340-12158368555624983465&rd=1

    If my response does not resolve your issue then post the URLs of the missing images here and type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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