Media Library Broken

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  natalieschwab778787313 · Member · May 14, 2018 at 10:23 pm

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  Hi There — We have a big issue. Our media library completely stopped working. When you try to upload an image, it looks to have uploaded but then nothing shows up in the library and the image is broken. When you paste the image URL into a new window, it redirects to the home page of our blog. This is a huge issue because we cannot publish our reports without images.

  Please help!
  Natalie Schwab
  Redfin.com

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  catkiinson · Staff · May 14, 2018 at 11:06 pm

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  Hi,

  If you have a WordPress.com Premium or Business plan, you can access Support in Live Chat. You can find out more about this here: https://en.support.wordpress.com/live-chat/

  Hope this helps :)

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  gemmacevans · Member · May 15, 2018 at 8:37 am

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  Hi Natalie,

  There are no sites listed in the account you are contacting us from. Can you send a link to the site you are having trouble with?