Media library issues

  • Unknown's avatar
    brasilsugar · Member ·

    I am facing issues with my media library ,some of my images have just turned into white boxes and when I open them it says ‘Error establishing a database connection’I already tested the database connection and it’s working fine for everything else,I also changed the permission of upload folder nothing seems to work .my whole site is in jeopardy due to this.please save me from this misery.

  • Unknown's avatar
    galois · Member ·

    Hi, @brasilsugar
    Your site is not hosted here, on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

    The other option: you can ask the support of your hosting,

    You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    Cheers.

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