Media library not loading in Grid Mode on many sites

  • Unknown's avatar

    I have now at least 3 websites with this problem. These 3 websites have a test sub-domain, basically a test environment that is a copy of the websites, these are located in a folder called /test at the same level of the main website.

    I update the tests first to check for errors, right now with the latest version of WordPress (4.9.4) my media library does not load on grid mode. I have seen this topic in a few forums but no solution seems to help me.

    – If I enable the Debug I see nothing in the log at the time that I open my library and it just sits there loading.

    – If I check the network tab in Chrome, I can see that the “admin-ajax.php” can find the images, I can open the tab and see all of my files.

    – On Chrome I can see this console warning: “jQuery is not compatible with Quirks Mode”

    – I have deactivated all plugins, did a WordPress rollback, updated the core manually, installed older WordPress versions manually. Nothing works.

    – If I change to list view I can see my images, however, I cannot add images to posts as only grid mode is used there.

    – I can also see this warning on the console (sometimes): “jQuery.fn.load() is deprecated”

    – I have somewhat isolated the problem on one of the sites by installing “Health Checker” and using a default WordPress theme, then the gallery loads), but this doesn’t make much sense as I’m having the same problem with completely different themes on different websites.

    I’m really at a loss with this, I do not dare to update anything on the main websites right now, if this would happen on the main websites I’d have very pissed clients.

  • Unknown's avatar

    Hi

    Would you please send the link to your website so we can see if we can help ?

    Thank you!

  • Unknown's avatar

    Hi there,

    Looks like your message is referring to a self-hosted version of WordPress.org. This forum is for sites hosted by WordPress.com. These are two separate entities. You can see the difference between the two here:

    WordPress.com vs. WordPress.org

    You would have to post your questions on the WordPress.org forum here:

    https://wordpress.org/support/

    If you don’t already have a profile at WordPress.org you would have to create one before you can post on their forum.

    https://login.wordpress.org/register?locale=en_US

  • Unknown's avatar

    Sure but this problem is only visible at the backend when the grid mode is trying to load.

    https://somhiconstruccions.com/test/

  • Unknown's avatar
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