Media Library not working

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  cohohosting · Member · Oct 12, 2022 at 11:23 pm

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  Hi! So I am having trouble with my WordPress website. Starting today 10/12/22, my WordPress website will not allow me to upload any new media to the media library. It doesn’t show me any of the existing media either. It is all there because the website is live and I can see the images and it also says at the bottom of the media library tab it says that there are over 200 items in it. Yet I am not able to upload images. I need help with ASAP please and thank you!

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  justjennifer · Member · Oct 13, 2022 at 6:30 am

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  Hi there, what’s the address of the website involved? Once we know that we can better assist.

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  cohohosting · Member · Oct 13, 2022 at 7:16 pm

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  Yes of course! The website address is https://greaterspokaneleague.org.

  Thank you!

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  justjennifer · Member · Oct 14, 2022 at 4:44 am

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  Nameservers:
  ns1.gozipline.com
  ns2.gozipline.com

  Hello again, from what I can see, your site is using the open source WordPress software hosted with the above web host. These support forums you’ve posted to assist users of free websites hosted on WordPress.com, the hosting provider.

  You can learn more about the differences between WordPress and WordPress.com in this guide https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Best wishes