Media not showing on posts

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  aliabbasali · Member · Feb 16, 2014 at 8:27 am

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  I have had trouble uploading new pictures, and ones that were previously working on various posts have disappeared (I get a broken link icon in their place)

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 18, 2014 at 11:07 pm

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  Hi there,

  Do you have a link to the page/post in question? I’m happy to take a closer look.

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  aliabbasali · Member · Feb 23, 2014 at 5:03 pm

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  Here is the media page, which is intermittently showing broken links:
  http://aliabbasali.wordpress.com/wp-admin/upload.php

  and when I go through the pictures section of my blog there is a random set of images missing at any one time:

  http://aliabbasali.com/category/pictures/

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  staff-totoro · Staff · Feb 25, 2014 at 8:12 pm

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  @aliabbasali – I have checked your two links, and I can see the images just fine, which has me wondering if the issue is related to your ISP.

  We have had reports of similar issues (images disappearing/reappearing intermittently) and those other users all have BT in common. Do you use BT (or an affiliate of BT) to provide your internet?

  Thanks for the additional info!

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  aliabbasali · Member · Feb 25, 2014 at 8:29 pm

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  I do indeed use BT, and the problem seems to be intermittent – i can now see the files as well.

  If this has happened to others do you know if there are local settings I can change to overcome the problem?

  Many thanks for the help.

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  staff-totoro · Staff · Feb 25, 2014 at 10:42 pm

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  If this has happened to others do you know if there are local settings I can change to overcome the problem?

  The problem is not a local one, but is at the ISP level with BT. You may want to try contact them to see what they have to say about the issue you are seeing.