Media Player nots showing for audio files any more
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I have purchased the 10GB upgrade and just renewed for another year. I noticed that recent;ly the audio player is not showing up anymore a, instead I see “Download: ……” That is not what I thought I was paying for. Can you help me?
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Hello,
I’m sorry for the inconvenience!
We have had to temporarily disable the Flash audio player. If your browser does not natively support the format of the embedded audio file, you’ll see a download link instead.
At this time:
Chrome natively supports: .mp3, .m4a, .wav, and .ogg.
Safari natively supports: .mp3, .m4a, .wav, but not .ogg (which will display a download link).
Firefox natively supports: .wav and .ogg, but not .mp3 and .m4a (which will both display a download link).
Opera natively supports: .wav and .ogg, but not .mp3 and .m4a (which will both display a download link).
Internet Explorer natively supports: .mp3, but not .m4a, .wav, and .ogg (which will all display a download link).
What formats a browser chooses to natively support is entirely up to the browser’s developers, we have no control over that.
Until now, we have given the Flash audio player precedence, fallen back to the browser’s native player when Flash isn’t available, and then fallen back to the Download link when the format is not supported by the browser.
With the Flash player temporarily disabled, we are giving the browser’s native player precedence and falling back to the Download link when the format is not supported by the browser.
Whether it’s via an embedded player or a Download link, all of your viewers will be able to play the audio files.
Please let me know if you have further questions or if anything is unclear.
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Hi,
The Flash player should be working again. Please let me know if you are still having trouble seeing it.
Cheers,
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