Media refuses to upload

  • Unknown's avatar
    jrheilig · Member ·

    I’ve been trying to add a new product today. It took about 25 tries to get some very small PNG images to load, but they finally did. I need to upload a PDF file that’s linked in the product, but it steadfastly refuses to upload it no matter what I do. This is VERY irritating, and I’ve wasted a large part of my one day off this week screwing with it. For what I’m paying, this should work the first time, every time! NOT. HAPPY!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there, is this related to a website that you’re hosting here with us on WordPress.com? The reason that I ask is that I don’t see any sites associated with the WordPress.com account you’re posting from (username: jrheilig).

    If this was in regards to a different site, feel free to share the URL; please bear in mind that we are able to help with sites that are hosted here with us on WordPress.com, but for sites using the WordPress software from WordPress.org, there is a community forum at this address:
    https://wordpress.org/support/forums/

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