media share numbers

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  estherhizsa · Member · Apr 24, 2014 at 11:36 pm

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  The number of shares on my media share buttons are not being displayed.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Apr 29, 2014 at 3:28 pm

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  Hi Esther,

  Currently, your sharing buttons are not being displayed on your Media pages. To change this, navigate to your Sharing settings here:

  https://tracibuxton.wordpress.com/wp-admin/options-general.php?page=sharing

  Under “Show buttons on”, make sure “Media” is checked. Once you save those changes, the buttons should begin showing!

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  estherhizsa · Member · Apr 30, 2014 at 6:24 am

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  I had already done this. Numbers are still not showing.

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  jeremeylduvall · Member · Apr 30, 2014 at 4:50 pm

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  Hi Esther,

  So, it looks like sharing buttons are displaying correctly on your Media attachment pages like this one:

  http://estherhizsa.wordpress.com/2014/04/25/a-retreat-with-god/kathrin-burleson/

  However, they aren’t displaying on attachment pages like this:

  http://estherhizsa.wordpress.com/2014/05/02/thin-places/heavenandearthenlarged-4-1-13-naomi-silver-2/

  The reason for this is that the sharing buttons on attachment pages are controlled by the page they’re attached to. Since the second image above is attached to a post that is not yet published (scheduled), the sharing buttons will not appear until the post is published. Does that make sense?

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  estherhizsa · Member · May 1, 2014 at 12:58 am

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  Yes, but that wasn’t the problem. The share icons were always showing on published posts but not the number of shares for each one (eg. FB, Twitter, etc).
  They seem to be working now however. Over the past two weeks they work one day on all published posts and not the next and I didn’t change a thing.

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  jeremeylduvall · Member · May 1, 2014 at 1:54 pm

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  Hi Esther,

  I understand. The sharing numbers are actually pulled from the individual networks. So, when I visit an article on your site, the sharing buttons ping the individual networks and “ask” how many times they’ve seen that post URL. Occasionally, this “link” is interrupted or goes down resulting in sharing numbers not being displayed. However, they aren’t lost. The sharing numbers look like they’re in place now. If you notice them missing again, please let me know!