Media upload blocked the IP

  • Unknown's avatar
    realallyos · Member ·

    When I start a new post, it blocks the IP address when adding media and I can’t access the site until I get a new IP address. In media.php, write this line as an error:

    // Bail early if an image has been inserted and later edited.
    if ( preg_match( ‘/-e[0-9]{13}/’, $image_meta[‘file’], $img_edit_hash ) &&
    ! str_contains( wp_basename( $image_src ), $img_edit_hash[0] ) ) {

    What could be the problem?

  • supernovia · Staff ·

    Hey there, can you send a link to the site? I wasn’t able to see one on this account to spot the issue you’re referring to.

    Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

    If it is definitely hosted somewhere else, we’d recommend ruling out any plugin conflicts, contacting your host, then searching and posting in the forums for the free WordPress software if you need more help: https://wordpress.org/support/forums/

    And, if you’d like to move your site to our services so we can provide direct help, let know! We’d be happy to help you move your site here.

  • Unknown's avatar
    realallyos · Member ·

    Főoldal
  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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