Media Upload Doesn’t work

  • Unknown's avatar

    I’m new to WordPress, only using it a few months along with the Divi theme. All of a sudden I can’t upload ANY images to the media library. They are small in size and after some research I’ve seen this is a big problem for many users. All of the solutions refer to adding code or changing code somewhere. I signed up for WordPress for its supposed ease of use as I am not a web developer and do not know coding. Please advise if there is a solution for this problem. It’s very frustrating!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Is it possible you have exceeded the 3GB size limit for free sites?

    If you haven’t checked out this doc already, please see here for information on troubleshooting images:

    Troubleshooting File Uploads

    I’ve tagged staff to help you in case there is another underlying issue.

    Hope this helps!

  • Hi lifeoflela, your site isn’t hosted here actually. I’d recommend looking at https://wordpress.org/support for the error you’re getting. You’ll likely see a solution there. It sounds like it could be an issue with directory permissions at your host, and if so your will be able to help.

    But because the site is not hosted here, we wouldn’t be able to help as much. Please be sure to use https://wordpress.org/support going forward:

    WordPress.com vs. WordPress.org

  • The topic ‘Media Upload Doesn’t work’ is closed to new replies.