Media upload question

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  juliaspahn · Member · Jul 23, 2018 at 8:33 pm

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  Hello! I am trying to upload an mp3 file to my WordPress page. It is my own material, and it is on my computer. According to everything I see, mp3 files should be able to go to my media file, however, when I try to add it, I get an error message saying that type of file is not able to upload because of security reasons. Help?

  The blog I need help with is: (visible only to logged in users)

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  slantedplanet · Member · Jul 23, 2018 at 11:58 pm

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  Hello @juliaspahn,

  Is it possible you are trying to upload audio using a Free plan? I ask because you need an upgraded Personal, Premium, or Business plan to add audio files. The MP3 format is definitely supported.

  Here is a link with all the details about adding audio to your WordPress.com site:

  Working With Audio

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  juliaspahn · Member · Jul 24, 2018 at 2:55 am

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  Yes – that is it. Thank you, I mis-understood the requirements wording.

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  staff-zinnia · Staff · Jul 24, 2018 at 2:51 pm

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  juliaspahn – No worries. I just wanted to mention that the plans are completely refundable up to 30 days after purchase. Cancelling with in 30 days will guarantee a complete refund.